Fielden Shipping Policy
Thank you for visiting www.fieldenfeed.com. This Shipping Policy explains the shipping methods, processing times, delivery expectations, and related information for orders placed through www.fieldenfeed.com, operated by Fielden ("Company," "we," "our," or "us").
By placing an order with us, you agree to the terms outlined in this Shipping Policy.
1. Order Processing Time
Orders are processed after payment has been successfully received and verified.
Our standard order processing time is:
Processing Time: 1–2 Business Days
Processing time includes:
· Order verification.
· Product preparation.
· Packaging.
· Order fulfillment.
Orders are not processed, shipped, or delivered on weekends or public holidays unless otherwise stated.
During high-volume periods, holidays, promotions, or unexpected circumstances, processing times may be delayed.
2. Shipping Methods
Fielden partners with trusted third-party carriers and logistics providers to deliver orders safely and efficiently.
Available shipping methods may include:
· Standard Shipping.
· Expedited Shipping (when available).
Available shipping methods, estimated delivery times, and applicable shipping fees will be displayed during checkout before payment is completed.
3. Estimated Delivery Times
Estimated delivery times begin after your order has been processed and shipped.
Most orders are delivered within:
3–7 business days after shipment
Delivery estimates may vary depending on:
· Shipping destination.
· Carrier performance.
· Weather conditions.
· Holidays.
· Customs procedures.
· Other circumstances beyond our control.
Estimated delivery times are not guaranteed delivery dates.
4. Shipping Locations
Fielden currently ships orders within the United States.
We currently ship to:
· The 48 contiguous United States.
· Hawaii.
We do not currently ship to:
· Alaska.
· Puerto Rico.
· U.S. territories or other international locations.
Please ensure that your shipping address is accurate and complete before submitting your order.
Fielden is not responsible for delays or delivery failures caused by:
· Incorrect addresses.
· Missing apartment or unit numbers.
· Incorrect ZIP codes.
· Customer-provided shipping information errors.
5. Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.
Tracking information may require additional time to become active after shipment.
You may use the tracking information provided to monitor your package delivery status.
6. Shipping Costs
Shipping costs are calculated based on:
· Delivery destination.
· Package weight.
· Package dimensions.
· Selected shipping method.
The applicable shipping cost will be displayed during checkout before payment is completed.
7. Delayed, Lost, or Missing Packages
While we work to ensure reliable delivery, delays may occur due to circumstances outside our control, including carrier delays, severe weather, holidays, or other transportation issues.
If your package is delayed, please:
1. Check your tracking information.
2. Contact the shipping carrier if necessary.
3. Contact Fielden customer support for assistance.
If your package is marked as delivered but you cannot locate it, please:
· Verify your shipping address.
· Check with household members, neighbors, or building management.
· Contact the carrier for additional delivery information.
Fielden will assist in investigating delivery issues; however, we cannot be held responsible for packages confirmed as delivered by the carrier.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order cannot be delivered due to incorrect or incomplete information provided by the customer:
· Additional shipping charges may apply.
· Delivery delays may occur.
· Refunds for shipping-related costs may not be available.
Please contact us as soon as possible if you need to update your shipping information.
9. Order Changes and Cancellations
Orders may only be modified or canceled before they enter the fulfillment process.
Once an order has been processed or shipped, changes or cancellations may no longer be possible.
Please contact us promptly if you need assistance with your order.
10. Damaged Packages
If your order arrives damaged, please contact us within:
7 days after delivery
To help us resolve the issue, please provide:
· Order number.
· Photos of the damaged package.
· Photos of the product and packaging.
· Description of the issue.
We will review the information provided and determine the appropriate resolution.
11. Carrier Delays and Events Beyond Our Control
Fielden is not responsible for delays caused by shipping carriers, weather conditions, natural disasters, holidays, transportation interruptions, or other circumstances beyond our reasonable control.
12. Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Company: Fielden Inc.
Website: www.fieldenfeed.com
Email: fielden@fieldenfeed.com
Thank you for choosing Fielden. We are committed to providing a reliable and enjoyable shopping experience.