Fielden Privacy Policy
Welcome to www.fieldenfeed.com, operated by Fielden Inc. ("Company," "we," "our," or "us").
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make purchases through our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information You Provide
When you use our website, place an order, or contact us, we may collect:
· Name.
· Email address.
· Phone number.
· Shipping address.
· Billing address.
· Payment information processed by third-party payment providers.
· Order information and purchase history.
· Customer service communications.
· Product reviews, feedback, or other information you voluntarily provide.
Automatically Collected Information
When you visit our website, we may automatically collect:
· IP address.
· Browser type.
· Device information.
· Operating system.
· Referral URLs.
· Pages viewed.
· Date and time of website access.
· Cookies and similar tracking technologies.
· Website usage analytics.
2. How We Use Your Information
We may use your information to:
· Process and fulfill orders.
· Provide customer support.
· Respond to inquiries.
· Send order confirmations and shipping updates.
· Improve our products, website, and customer experience.
· Personalize your shopping experience.
· Send promotional communications where permitted by law.
· Analyze website performance and marketing effectiveness.
· Detect fraud and protect website security.
· Comply with applicable legal obligations.
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in those emails.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
· Remember shopping cart information.
· Maintain website functionality.
· Analyze website traffic.
· Improve website performance.
· Understand customer preferences.
· Support advertising and marketing activities.
We may use technologies provided by platforms such as Shopify, analytics providers, and advertising partners.
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Third-Party Services
We may use trusted third-party service providers to support our business operations, including:
· Shopify.
· Payment processors.
· Shipping carriers.
· Email marketing providers.
· Analytics providers.
· Advertising platforms.
· Customer support services.
These third parties may process your information only as necessary to provide services on our behalf.
5. Payment Information
Payments are processed securely through third-party payment providers.
Fielden does not store complete credit card numbers or payment account credentials on our servers.
6. Sharing of Information
We do not sell your personal information.
We may share information with:
· Payment processors.
· Shipping and fulfillment providers.
· Technology service providers.
· Marketing and analytics providers.
· Legal authorities when required by law.
· Business successors in connection with a merger, acquisition, or sale of company assets.
7. Data Retention
We retain personal information only for as long as necessary to:
· Complete transactions.
· Provide customer services.
· Maintain business records.
· Comply with legal requirements.
· Resolve disputes.
· Enforce our agreements.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission over the Internet or electronic storage method is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on applicable laws, you may have rights to:
· Access your personal information.
· Correct inaccurate information.
· Request deletion of personal information.
· Request information about how your data is collected and used.
· Object to certain processing activities.
· Request data portability.
To exercise these rights, please contact us using the information provided below.
10. Children's Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
These rights may include:
· The right to know what personal information we collect.
· The right to request deletion of personal information.
· The right to correct inaccurate personal information.
· The right to limit certain uses of personal information.
· The right to opt out of the sale or sharing of personal information where applicable.
Fielden does not sell personal information.
To submit a privacy request, please contact us using the information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective when posted on this page. The "Last Updated" date will reflect the most recent revision.
13. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Company: Fielden Inc.
Website: www.fieldenfeed.com
Email: fielden@fieldenfeed.com
We will make reasonable efforts to respond to your inquiry as promptly as possible.